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1. Acceptance & Use of the Service

By accessing or using MiAngel ("the Service"), you agree to be bound by these Terms of Service. MiAngel is a digital wellness platform powered by Guardian Middleware AI™, designed for informational, educational, and emotional wellness purposes only. The Service is NOT a medical device, does not provide medical diagnoses or treatment, and is not intended to replace professional mental health services. You must be 18 years or older to use the Service independently. Users aged 13-17 require verifiable parental or legal guardian consent. Users under 13 are prohibited from using the Service. By using MiAngel, you agree to comply with these Terms and all applicable federal, state, and local laws.

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2. Medical Disclaimer & Crisis Resources

MiAngel is NOT a substitute for professional medical advice, diagnosis, or treatment. We are not licensed therapists, counselors, psychologists, psychiatrists, or medical providers. Always seek the advice of qualified health professionals with any questions regarding a medical or mental health condition. NEVER disregard professional medical advice or delay seeking it because of something you read or experienced on MiAngel. If you are experiencing a mental health crisis, suicidal thoughts, or medical emergency, immediately: (1) Call 911 or your local emergency services, (2) Contact the National Suicide Prevention Lifeline: 988, (3) Text HELLO to 741741 for the Crisis Text Line, (4) Go to your nearest emergency room. MiAngel Safety Net Emergency Contact Notification: MiAngel offers an OPTIONAL emergency contact notification feature that proactively monitors for signs of severe distress (self-harm language, declining mental health patterns, physiological anomalies, concerning absence). If you opt-in and provide an emergency contact, we may notify them BEFORE a crisis escalates. IMPORTANT: This notification may take minutes to hours and is NOT a replacement for immediate emergency services. This feature requires your explicit consent and can be disabled at any time in your profile settings. MiAngel predictive analytics (panic attack forecasting, depressive episode prediction) are for informational purposes only and should not be relied upon as medical predictions.

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3. User Responsibilities & Acceptable Use

  • Provide accurate information: You must provide truthful age, contact information, and health data. Misrepresenting yourself violates these Terms.
  • Secure your account: You are responsible for maintaining the confidentiality of your login credentials and account security.
  • Lawful use only: Use the Service in accordance with all applicable federal, state, local, and international laws and regulations.
  • No harmful content: Do not share, submit, or transmit harmful, threatening, harassing, defamatory, obscene, or illegal content.
  • No impersonation: Do not impersonate others, misrepresent your identity, or misuse MiAngel in any misleading way.
  • Wearable device authorization: If connecting wearable devices (Fitbit, Oura, Apple Health, Google Fit), you must have proper authorization to sync that device data.
  • No reverse engineering: Do not attempt to reverse engineer, decompile, disassemble, or hack the Service or Guardian Middleware AI™.
  • No automated access: Do not use bots, scrapers, or automated tools to access the Service without written permission.
  • Responsible AI interaction: Do not attempt to manipulate, trick, or "jailbreak" the AI. Do not use the Service to generate harmful content or exploit vulnerabilities.
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4. Intellectual Property & Guardian Middleware AI™

All content, materials, software, code, algorithms, designs, logos, trademarks, and technology on MiAngel are the exclusive intellectual property of MiAngel, Inc. This includes but is not limited to: Guardian Middleware AI™ (patent-pending cryptographic trust layer), AI Companion™ (trademark), all AI models, predictive algorithms, biometric fusion intelligence systems, and platform infrastructure. You may use the Service for personal, non-commercial purposes only. You may not copy, modify, distribute, sell, lease, or reverse engineer any part of the Service. The MiAngel name, logo, and all related trademarks are registered or pending registration. Unauthorized use is strictly prohibited and may result in legal action.

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5. Data Collection, Use & Guardian Middleware AI™ Processing

Your data is handled in accordance with our Privacy Policy. By using the Service, you expressly consent to the collection, processing, storage, and usage of: personal information (name, email, demographics), health and biometric data from connected wearables (heart rate, sleep, activity, stress indicators), mood logs and journal entries, AI chat conversations, predictive analytics and risk assessments, and usage patterns. You acknowledge that: (1) Data may be used to train and improve AI models through anonymization and de-identification, (2) Guardian Middleware AI™ applies cryptographic authentication and policy-bound access controls to your data, (3) You can disconnect wearables, export data, or delete your account at any time, (4) Health data is retained for up to 5 years for longitudinal analysis unless you request deletion. See our full Privacy Policy for complete details. Privacy Policy
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6. Disclaimer of Warranties & No Medical Guarantee

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. MiAngel, Inc. makes NO guarantees, representations, or warranties regarding: accuracy, reliability, completeness, or timeliness of information or AI responses; availability, uptime, or uninterrupted access to the Service; accuracy of predictive analytics (panic attack forecasts, depressive episode predictions); compatibility with your wearable devices or health platforms; security against all possible cyber threats; fitness for a particular purpose or merchantability. We do not warrant that the Service will meet your requirements, that defects will be corrected, or that the platform is free of viruses or harmful components. Your use of MiAngel and reliance on AI-generated content is AT YOUR OWN RISK. Some jurisdictions do not allow disclaimers of implied warranties, so portions of this disclaimer may not apply to you.

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7. Limitation of Liability & Damages Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MiAngel, Inc., its officers, directors, employees, agents, partners, licensors, and affiliates SHALL NOT BE LIABLE FOR ANY: Direct, indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of or inability to use the Service; Loss of data, profits, revenue, business opportunities, or goodwill; Emotional distress, mental anguish, or psychological harm from reliance on AI recommendations; Medical consequences from following or not following AI-generated insights; Damages resulting from unauthorized access to your account or data breaches; Damages from third-party integrations (Fitbit, Oura, Apple Health, Google Fit); Costs of procurement of substitute services. IF YOU ARE DISSATISFIED WITH THE SERVICE, YOUR SOLE REMEDY IS TO DISCONTINUE USE. In no event shall our total liability exceed the greater of $100 USD or the amount you paid us in the past 12 months. Some jurisdictions do not allow limitation of liability, so this may not fully apply to you.

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8. Indemnification & Legal Defense

You agree to indemnify, defend, and hold harmless MiAngel, Inc., its parent, subsidiaries, affiliates, officers, directors, employees, agents, partners, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys fees) arising from: (1) Your violation of these Terms of Service or any applicable law, (2) Your violation of any third-party rights, including privacy, publicity, or intellectual property rights, (3) Your misuse of the Service or Guardian Middleware AI, (4) Your unauthorized connection of wearable devices you do not own, (5) Content you submit, post, or transmit through the Service, (6) Medical decisions made based on information from MiAngel, (7) Any dispute between you and a third party. This indemnification obligation survives termination of your account and these Terms.

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9. Modifications to Terms & Service

MiAngel, Inc. reserves the right to modify, update, or discontinue these Terms of Service or any part of the Service at any time, with or without notice. Material changes will be communicated via email or in-app notification. Your continued use of MiAngel after changes are posted constitutes acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Service and may delete your account. We also reserve the right to: modify features, pricing, or subscription tiers; discontinue wearable integrations or third-party partnerships; update Guardian Middleware AI™ security protocols; change data retention policies (with notice). Check this page periodically for updates. The "Last Updated" date at the top indicates the most recent revision.

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10. Governing Law, Jurisdiction & Dispute Resolution

These Terms of Service are governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law principles. Any legal action, dispute, or proceeding arising out of or relating to these Terms or the Service shall be subject to the EXCLUSIVE jurisdiction of the state and federal courts located in Miami-Dade County, Florida. You irrevocably consent to personal jurisdiction in these courts. MANDATORY ARBITRATION: For disputes involving claims under $10,000 USD, you and MiAngel agree to resolve disputes through binding arbitration under the American Arbitration Association (AAA) rules, rather than in court. CLASS ACTION WAIVER: You agree to bring claims only in your individual capacity and not as part of a class action, collective action, or representative proceeding. If you are located outside the United States, you may have additional legal rights under local consumer protection laws.

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11. Contact & Legal Notices

For questions, concerns, or legal notices regarding these Terms of Service, contact our legal team at legal@miangel.ai
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Questions About Our Terms?

Our legal team is here to help. We believe in transparent terms that protect both you and our platform.

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